GARPco
Brand foundations · Marketing innovation

Brand foundations that hold. Marketing innovation that moves.

Hi, I'm Graham A. R. Phillips. I've spent 25 years building brands and the last nine putting AI to work in marketing. Through GARPco, I help growth-stage companies, PE portfolios and established brands find the Unexpected Truths that set them apart, build a brand foundation on them, then put AI to work turning that foundation into growth.

Graham A. R. Phillips
25 yearsbuilding brands, from SAP to ExxonMobil to Christie's
Since 2017putting AI to work in marketing
Since 2014GARPco, senior leadership on your terms
Why

Obvious insights are bad for business. AI is making more of them.

Most marketing holds up a mirror and hopes people get excited by what they already know. It rarely sticks. Audiences want a surprise, not a reflection.

Now add AI. Left on autopilot, it hands you the average answer, faster and at scale. And the average is the obvious.

I use data and AI the other way around: to find the Unexpected Truths hiding in what customers actually say and do. Then I build the brand and the marketing that put them to work.

The head nod

"Yep, I knew that."

True and familiar, so people agree. Then they forget it by lunch.

The head turn

"Huh. I never thought of it that way."

Familiar enough to trust, surprising enough to stop people. That's an Unexpected Truth, and it's what I go looking for.

What

Two things, built to work together.

A brand foundation without new ways to activate it sits on a shelf. AI without a real brand underneath makes more noise. You get both.

Brand foundations

Know exactly who you are, and say it in a way people remember.

  • Positioning and differentiation with BrandLens™
  • Brand and product messaging with Altitudes™
  • Identity, voice and experience
  • Audience, productization and GTM strategy
Marketing innovation

Put AI to work so a lean team performs like a big one.

  • AI-native marketing engines: content, reporting and customer intelligence
  • AI workflows your team actually uses, set up on tools like Claude, ChatGPT and HubSpot
  • Campaigns and experiences built with XDFources™
  • Insight from unprompted customer conversation
Fractional leadOngoing senior leadership, a set number of days a month.
SprintA defined project, like a BrandLens™ Core in about three weeks.
Portfolio partnerOne marketing operator working across a PE firm's portfolio.
How

The Triple A Playbook

Audit, Architect, Activate. The same rigor I've used for 25 years, now with AI built into every step.

01

Audit

We study five marketing axes, and use AI to hear what customers say when nobody's asking. The real insight lives where they meet, like the gap between what your brand promises and what customers actually get.

  • Brand
  • Experience
  • Messaging
  • Audience
  • Tools, Talent & AI Readiness
02

Architect

We sort the signal from the noise, narrowing what the Audit found to the few Unexpected Truths worth acting on. Then we write your brand down so your team and your AI tools follow the same rules.

  • The Unexpected Truths, ranked
  • Positioning and messaging
  • Audiences and journeys, mapped
  • Brand and voice rules for AI
  • A prioritized roadmap
03

Activate

We build what the plan calls for and connect it, so the right message reaches the right person at the right moment. Then we measure what's working and keep tuning. Often:

  • Parametric brand identity systems
  • AI-native marketing engines
  • AI workflows and team training
  • Campaigns and sales enablement
  • Audience modeling and loyalty
  • KPIs and measurement
Where

Where I've put it to work

Rebrand · AI-native

A data platform, repositioned and rebuilt

As sole marketing leader, I led the rebrand and built the marketing engine on AI from the start.

AI product

From intelligence-community NLP to marketing products

At Davis & Partners, I helped turn an NLP engine into licensed marketing products, including Fuel.AI, launched with Leo Burnett.

Insight

A friction index from unprompted conversation

With Omnicom Commerce, we built an index from two-plus years of public conversation, used by QSR and CPG brands.

Brand · Growth

AI Company of the Year

At Intent HQ, I led brand, content and marketing during a stretch when revenue roughly tripled. British Data Awards 2024.

Campaign

A $91 million record

Our team at LIDA built the campaign for Christie's sale of Jeff Koons' Rabbit, a record for a living artist and an Effie winner.

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Brands I've worked on

"Graham has a special ability to find the unexpected essence of a brand in a customer-centric world and make that essence clear and actionable."

Angelique Krembs · former CMO, News America Marketing
Read

The Unprompted Signal

An agentic marketing newsletter. Unexpected truths about agentic marketing, for brand and marketing leaders.

Subscribe on Substack

Let's talk.

Book a 30-minute call. Bring one problem, and I'll bring one Unexpected Truth.

Book a 30-minute call
grahamarphillips@gmail.com